Proudly serving Pittsburgh since 2003
Focus on innovation and leave IT management to us. Leverage the power of a full IT team with a simple monthly fee.
Our outsourced IT support services in Pittsburgh, PA help companies bring together the people, products, and processes you need to get better results from your information technology systems. We are an experienced outsourced IT company available to help your business fully utilize technology in order to streamline operations and grow your business.
While managing an organization of any size can be complicated, outsourced IT insures that maintaining your technology systems is not. Organizations large and small depend on critical information technology solutions to conduct their business each day. Outsourced IT helps keep your technology running smoothly and securely while improving overall productivity and profitability.
How it Works
For a low monthly fee, you get the peace of mind of knowing that all aspects of your technology from your data center, servers and storage to your end-points and end-user systems are being proactively monitored, protected, and maintained.
FusionONE Outsourced IT Solutions
The FusionONE solution approach we have created offers four levels of outsourced IT services to meet your organization’s unique needs:
– Level 1 – FusionONE ToolsOur essential toolset that we use for our MSP clients, now available for direct-use. FusionONE Tools is designed for organizations with fully staffed IT departments who are looking for a centralized toolset to proactively manage their IT assets and environments.
– Level 2 – FusionONE Essentials is geared toward organizations with minimal IT needs or those looking for some additional support for their overworked IT staff. We provide proactive alerting, access to discounted help desk service, essential hardware updates, virus/spyware removal, and periodic assessments.
– Level 3 – FusionONE Hassle-Free is our premier package designed for organizations who need a full IT department so they can focus on their business. We proactively manage all servers, network equipment, and endpoints while providing unlimited on-site and remote support for managed equipment. Proactive network admin visits and vCIO services are included and make this solution a premium value.
– Level 4 – FusionONE Enterprise is is our highest level managed services solution and is designed for the large enterprise client who needs to outsource their IT support so they can focus on their business and free up their IT personnel for other initiatives. This solution includes all of the components of our Hassle-Free offering with customizable add-ons like Enterprise Network Monitoring and access to specialized engineering resources from IntegraONE.