IntegraONE Names Michelle Sterner VP of Sales Operations

September 11, 2020

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ALLENTOWN, Pa., September 11, 2020– IntegraONE, the regional leader in technology infrastructure solutions and managed services, is pleased to name Michelle Sterner, a 23-year veteran of the company, VP of Sales Operations. In this role, Sterner will be responsible for strategic and operational leadership of IntegraONE’s sales and sales support teams, and provide strategic alignment between IntegraONE’s business partners, clients, and sales organization.

Client experience and operational efficiency have always been at the core of IntegraONE’s approach to business, in its 30+ years in the IT space. As VP of Sales Operations, Sterner will oversee direct client interactions, define actionable business objectives, and streamline the sales process through digital transformation. She will oversee investments in new technology that drive value, speed, and quality at the client level. These changes, under her leadership, will ensure that every interaction a client has with the organization, defining their business objectives; progressing through the sales process; and continued engagement, is positive and drives value.

“Listening to our clients, and understanding their challenges, is more critical today than ever,” Sterner says. “Our dedicated sales professionals strive to provide a seamless, easy experience for our clients, from presales through delivery. That requires having the right technology, processes, and team all in place to ensure quality and value at every stage of the client journey. Customer experience is at the center of our continuous innovation, as it drives our decisions and priorities. I am proud of the work we are doing, and I’m excited to grow our business and strengthen our relationships with our clients and partners.”

Marty Andrefski, president of IntegraONE, laid out the strategic reasons for the creation of this role, and why Michelle Sterner is the right fit. “As our company continues to grow, the VP of Sales Operations will provide leadership and direction to our overall sales operations. The role was created as an important sounding board for our clients’ needs and goals as they navigate challenges, and to activate our talented sales team to respond to those needs with the right solutions. Having worked with Michelle for nearly 3 decades, I can say she is the perfect person to step into that role.”

Founded in 1990, IntegraONE provides clients throughout Pennsylvania, New York, New Jersey, Delaware, Maryland and West Virginia with a full range of networking and technology solutions around eight core competencies: network infrastructure, data center server and storage, security technologies, unified communications, managed services, IoT technologies, and technical repair services. The company’s mission is to fuel transformation for clients by providing premium products, a service-focused client approach, and expertise in execution. IntegraONE’s highly specialized engineers allow it to scale and tailor solutions to operate at the highest level today, and be ready for the challenges and opportunities of tomorrow.

IntegraONE maintains strategic alliances with industry leading technology providers including HPE, Aruba, HP Inc., Cisco and Cisco Meraki, Fortinet, Ruckus, Veeam, Checkpoint, Barracuda, Lenovo, Microsoft, and more.

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