Incident Response | Allentown, PA
Here for you, when your business depends on it
Proudly serving Allentown since 2003
integraONE is your trusted local incident response solutions and services company in the Allentown, PA area. If you come under a cyber-attack, you can rely on our highly competent incident response team to isolate the attack, recover lost data, and build back your infrastructure. Contact us today to learn more!
When you’re experiencing a cyber-attack, a fast and expert response is crucial. Our dedicated IR team is here to help.
IntegraONE offers comprehensive services for incident response. Our team of highly skilled engineers has expertise across many IT areas, including networking, storage, compute, virtualization, and core security. We are here to help our clients through security incidents, restoring IT infrastructure, and remediating the security issues that contributed to the breach or compromise.
Incident response situations are inherently fluid. That’s why it’s crucial to bring in professionals who have expertise and experience to draw from, to ensure a fast and comprehensive response. That’s what the IntegraONE IR team delivers
Cyber attacks are becoming more frequent, and are affecting organizations of all sizes across all industries. You need an ‘A-team’ of support, to isolate the attack, recover lost data, and build back your infrastructure. IntegraONE has a team of IT security professionals, including ethical hackers and incident response experts, who respond to these situations with dexterity and precision. In IR, speed counts. The more quickly you can detect, assess, and react, the lower the chance of significant and/or lasting impact. And when time is of the essence, you want a trustworthy partner in your corner. The IntegraONE Incident Response team draws from 30 years of expertise in the broader IT security space, and applies that knowledge to building the appropriate response in each individual case. These are the “white hats,” and the white knights, there when you need them.
Our Core Offerings:
We are here to help our clients through security incidents from beginning to end, restoring IT infrastructure and remediating the security issues that contributed to the breach or compromise. Our approach comprises 5 key elements:
Preparation - laying the groundwork by deploying the appropriate technologies for the investigation, and working closely with company leaders, legal and IT teams etc., to create a crisis management plan.
Identification - a process of investigating the attack and its effects, monitoring real-time activity and conducting data forensics.
Containment - a process by which we halt the progression or spread of the threat before acting to safely eradicate it.
Eradication - this step is where the root cause of the breach (malware, for example) is dealt with head on
Recovery - restoring data and systems functionality
Hot Tip
Did you know? Here are the most common ways data breaches occur:
Physical actions (4%)
Unauthorized use (8%)
Malware (17%)
Social engineering (22%)
Human error (22%)
Criminal hacking (45%)
Security Checklist
A crucial part of any IR plan is prevention. While there is no way to ensure that you are 100% safe from cyber attacks, having robust security measures in place goes a long, long way. Complete this 15-point security checklist exercise to quickly assess your security situation.
Meet Our Customers
We work with businesses of all sizes and in a wide range of industries across Pennsylvania to build customized IT solutions — here's what they have to say!
We have built a great relationship with IntegraOne. I thoroughly enjoy working with Ian and the Integra One Engineers. What I enjoy most with our relationship is that I never feel like I am being sold products or services. We look at IntegraOne as part of our team.
We use IntegraONE for everything. I have known Brad [Rightmyer, VP of Service Operations] since he was a lowly tech, and he has worked his way all the way up to where he is now. We don’t want to use anybody else because they’ve always given us such great service.
Fantastic! Highly recommend. I was able to mail my laptop to IntegraONE due to mobility issues. The laptop was repaired and returned to me in a week. I'm very satisfied.
My son's Chromebook was fixed in less time than estimated which was amazing being that it is his primary tool for virtual learning! Customer service was great! Highly satisfied!
Our company is a little unique in that we are completely virtual but have close to 50 employees in the mid-Atlantic area out to Kansas City. We needed a MSP that could support our remote users with superior service. I believe we have found that with IntegraOne as their team is able to address our users helpdesk calls typically during the call using their remote login capability. They also respond quickly to our requests that are sent via email. Our servers are in the Microsoft Cloud and we utilize MS Office 365. The onboarding process and transition went very smoothly. Our onboarding was most likely different than others as they needed to accommodate us in our environment and touch each user’s system remotely.
IntegraONE has been a fantastic partner to us in everything else we've done, so [working with them on our move to SimpliVity] was just a no-brainer.
Our partnership with IntegraONE allows us to focus on the strategic initiatives of our credit union without worrying about potential technological errors. With IntegraONE, we are able to focus our efforts on the needs of our members and the communities we serve.
IntegraONE and the FusionOne Managed Services is an essential operation to our campus. Having the support of many different specialized technicians, I am able to provide members, guests, and staff with the technology needed at our world-class facility.
I am so very pleased with our progress. [Our IntegraONE engineer] is a delight to work with and has taken the time to explain what he’s doing, why it needs to be done, and answer my many questions.
IntegraONE has been providing our company with comprehensive managed services for 5 1/2 years, and they are terrific - knowledgeable, responsive, and friendly.
Since partnering with IntegraONE, we have been extremely impressed with their ability to understand and respond to our IT needs. Their engineers carry a high degree of technical knowledge spanning a range of products and services, supporting us remotely and onsite in a quick and easy to interpret manner. Our management is pleased with the increase in productivity, reliability, and the overall health of our IT environment since IntegraONE’s involvement.
They were very attentive to our needs throughout the entire process. Our IntegraONE sales rep was there throughout the entire process not just for the sales portion. Everything from the sales perspective, project management, and engineering were great. If I were to highlight anything as exceptional though, it would be the engineering services. And really, to me, that’s what it’s all about.

