Collaboration & Hybrid Workplace
When teams feel disconnected, productivity suffers and culture erodes. In today's hybrid work environment, the tools your people use to connect and collaborate directly impact how engaged, effective, and satisfied they feel, wherever they work.
IntegraONE designs and deploys collaboration environments where voice, video, messaging, and content sharing work together seamlessly, from Microsoft Teams and Cisco Webex to advanced meeting room solutions. IntegraONE takes a people-first approach, ensuring technology is intuitive, integrated, and actually adopted by the people using it.
The result is a workforce that feels connected, engaged, and empowered to do their best work, from anywhere.
Collaboration Solutions
Ready to combat rising costs, disconnected employees, aging equipment and software, and compliance pressures? Let’s explore collaboration and hybrid workplace solutions.
Unified Communications
Unified Communications brings together all your communication tools—voice calls, video meetings, instant messaging, presence, and more—into a single integrated platform. Instead of managing separate systems for phone, video, and chat, your users have one application that provides all communication capabilities. This integration improves productivity, enhances collaboration, and simplifies management.
VoIP and IP Phone Systems
Voice over IP replaces traditional phone systems with IP-based calling, providing enterprise phone features at lower cost with greater flexibility. VoIP systems deliver all the features users expect—voicemail, call forwarding, conferencing, auto-attendants—while adding capabilities like integration with business applications, mobile apps that extend your desk phone to your smartphone, and easy management of multi-location phone systems.
Video Conferencing
High-quality video conferencing transforms remote meetings from frustrating experiences into productive collaboration sessions. Our video conferencing solutions provide reliable, high-quality video and audio, easy meeting scheduling and joining, screen sharing and collaboration features, and recording capabilities. Whether you're connecting one-on-one or hosting large webinars, we provide the technology to make virtual meetings effective.
Unified-Communications-as a-Service (UCaaS)
Unified Communications as a Service delivers all your communication tools—voice, video, messaging, and collaboration—as a cloud-based subscription service with platforms such as Webex Calling and Microsoft. You get enterprise-grade communication capabilities with investing in minimal or no on-premises equipment, with predictable monthly costs, automatic updates, built-in redundancy, and the flexibility to add or remove users as your business changes.
Managed UCaaS
IntegraONE delivers a full managed Unified Communications as a Service (UCaaS) experience for Microsoft Teams Phone and Webex Calling, bringing together PSTN, licensing, handsets, and expert services into one simple monthly invoice. With turnkey design and implementation, proactive system health monitoring, ongoing moves/adds/changes, and unlimited support, we provide a comprehensive solution that maximizes performance, simplifies operations, and ensures your communications platform is always running at its best.
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Unified Communications
Unified Communications brings together all your communication tools—voice calls, video meetings, instant messaging, presence, and more—into a single integrated platform. Instead of managing separate systems for phone, video, and chat, your users have one application that provides all communication capabilities. This integration improves productivity, enhances collaboration, and simplifies management.
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VoIP and IP Phone Systems
Voice over IP replaces traditional phone systems with IP-based calling, providing enterprise phone features at lower cost with greater flexibility. VoIP systems deliver all the features users expect—voicemail, call forwarding, conferencing, auto-attendants—while adding capabilities like integration with business applications, mobile apps that extend your desk phone to your smartphone, and easy management of multi-location phone systems.
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Video Conferencing
High-quality video conferencing transforms remote meetings from frustrating experiences into productive collaboration sessions. Our video conferencing solutions provide reliable, high-quality video and audio, easy meeting scheduling and joining, screen sharing and collaboration features, and recording capabilities. Whether you're connecting one-on-one or hosting large webinars, we provide the technology to make virtual meetings effective.
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Unified-Communications-as a-Service (UCaaS)
Unified Communications as a Service delivers all your communication tools—voice, video, messaging, and collaboration—as a cloud-based subscription service with platforms such as Webex Calling and Microsoft. You get enterprise-grade communication capabilities with investing in minimal or no on-premises equipment, with predictable monthly costs, automatic updates, built-in redundancy, and the flexibility to add or remove users as your business changes.
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Managed UCaaS
IntegraONE delivers a full managed Unified Communications as a Service (UCaaS) experience for Microsoft Teams Phone and Webex Calling, bringing together PSTN, licensing, handsets, and expert services into one simple monthly invoice. With turnkey design and implementation, proactive system health monitoring, ongoing moves/adds/changes, and unlimited support, we provide a comprehensive solution that maximizes performance, simplifies operations, and ensures your communications platform is always running at its best.
Better adoption, better results.
Work has fundamentally changed over the last few years, bringing both communication and technological challenges. Remote and hybrid environments have made asynchronous work and communication much more common, necessitating different tools and platforms.
Yet today’s teams are often a mix of early adopters excited about promising new tools and others who are more skeptical about changes and relying on new technologies. We can help bridge that gap with tailored solutions and education for even the most complex communication systems.
They were very attentive to our needs throughout the entire process. Our IntegraONE sales rep was there throughout the entire process, not just for the sales portion. Everything from the sales perspective, project management, and engineering were great. If I were to highlight anything as exceptional though, it would be the engineering services. And really, to me, that’s what it’s all about.
Resources
As security threats change, our defenses must evolve.
Explore our resources and blog for more ways you can protect your business, improve performance, enable team collaboration in a hybrid work environment, and much more.
More IT Solutions
Network and cyber security is just the beginning — we offer a full range of solutions to build the best possible IT stack for each of our clients, based on their unique needs, challenges, and goals.
Meet Our Customers
We work with businesses of all sizes and in a wide range of industries across Pennsylvania to build customized IT solutions — here's what they have to say!
We have built a great relationship with IntegraOne. I thoroughly enjoy working with Ian and the Integra One Engineers. What I enjoy most with our relationship is that I never feel like I am being sold products or services. We look at IntegraOne as part of our team.
We use IntegraONE for everything. I have known Brad [Rightmyer, VP of Service Operations] since he was a lowly tech, and he has worked his way all the way up to where he is now. We don’t want to use anybody else because they’ve always given us such great service.
Fantastic! Highly recommend. I was able to mail my laptop to IntegraONE due to mobility issues. The laptop was repaired and returned to me in a week. I'm very satisfied.
My son's Chromebook was fixed in less time than estimated which was amazing being that it is his primary tool for virtual learning! Customer service was great! Highly satisfied!
Our company is a little unique in that we are completely virtual but have close to 50 employees in the mid-Atlantic area out to Kansas City. We needed a MSP that could support our remote users with superior service. I believe we have found that with IntegraOne as their team is able to address our users helpdesk calls typically during the call using their remote login capability. They also respond quickly to our requests that are sent via email. Our servers are in the Microsoft Cloud and we utilize MS Office 365. The onboarding process and transition went very smoothly. Our onboarding was most likely different than others as they needed to accommodate us in our environment and touch each user’s system remotely.
IntegraONE has been a fantastic partner to us in everything else we've done, so [working with them on our move to SimpliVity] was just a no-brainer.
Our partnership with IntegraONE allows us to focus on the strategic initiatives of our credit union without worrying about potential technological errors. With IntegraONE, we are able to focus our efforts on the needs of our members and the communities we serve.
IntegraONE and the FusionOne Managed Services is an essential operation to our campus. Having the support of many different specialized technicians, I am able to provide members, guests, and staff with the technology needed at our world-class facility.
I am so very pleased with our progress. [Our IntegraONE engineer] is a delight to work with and has taken the time to explain what he’s doing, why it needs to be done, and answer my many questions.
IntegraONE has been providing our company with comprehensive managed services for 5 1/2 years, and they are terrific - knowledgeable, responsive, and friendly.
Since partnering with IntegraONE, we have been extremely impressed with their ability to understand and respond to our IT needs. Their engineers carry a high degree of technical knowledge spanning a range of products and services, supporting us remotely and onsite in a quick and easy to interpret manner. Our management is pleased with the increase in productivity, reliability, and the overall health of our IT environment since IntegraONE’s involvement.
They were very attentive to our needs throughout the entire process. Our IntegraONE sales rep was there throughout the entire process not just for the sales portion. Everything from the sales perspective, project management, and engineering were great. If I were to highlight anything as exceptional though, it would be the engineering services. And really, to me, that’s what it’s all about.
