Microsoft Teams Support | Allentown, PA
Proudly serving Allentown since 2003
integraONE specializes in providing Microsoft Teams support and consulting services in the Allentown, PA area. When you partner with us, you'll get access to world-class communications experts who will provide a custom Microsoft Teams solution for your company. Contact us today to speak to a Microsoft Teams consultant.
Microsoft Teams offers tight integration for your success
Chat applications have been a mainstay in businesses for years. However, with the free versions come issues, such as:
- A lack of control over accounts.
- Difficulty in keeping transcripts and other logs.
With a paid solution, you gain these features and more. Microsoft Teams is quickly becoming the preferred solution for small businesses, and integraONE can help you implement and manage it successfully.
Microsoft Teams comes in both free and paid tiers. (For this discussion, we'll focus on the paid version.) With most businesses running Windows, Office and email applications, Teams offers a tighter integration than its competitors. As a bonus, if you're an Office 365 customer, you may already have access to Teams at no extra cost!
Key features in Teams that will enable productivity
Microsoft Teams is far more than just an instant messenger. It's a full productivity and collaboration tool. Teams offer features like:
- Chat - You can have individual conversations or talk in a group chat.
- Meet - Teams can replace your current video-conferencing solution. This will further streamline your tools.
- Call - Make audio calls with your current phone system.
- Collaborate - Your employees can create, share and edit files in real time.
Meet Our Customers
We work with businesses of all sizes and in a wide range of industries across Pennsylvania to build customized IT solutions — here's what they have to say!
We have built a great relationship with IntegraOne. I thoroughly enjoy working with Ian and the Integra One Engineers. What I enjoy most with our relationship is that I never feel like I am being sold products or services. We look at IntegraOne as part of our team.
We use IntegraONE for everything. I have known Brad [Rightmyer, VP of Service Operations] since he was a lowly tech, and he has worked his way all the way up to where he is now. We don’t want to use anybody else because they’ve always given us such great service.
Fantastic! Highly recommend. I was able to mail my laptop to IntegraONE due to mobility issues. The laptop was repaired and returned to me in a week. I'm very satisfied.
My son's Chromebook was fixed in less time than estimated which was amazing being that it is his primary tool for virtual learning! Customer service was great! Highly satisfied!
Our company is a little unique in that we are completely virtual but have close to 50 employees in the mid-Atlantic area out to Kansas City. We needed a MSP that could support our remote users with superior service. I believe we have found that with IntegraOne as their team is able to address our users helpdesk calls typically during the call using their remote login capability. They also respond quickly to our requests that are sent via email. Our servers are in the Microsoft Cloud and we utilize MS Office 365. The onboarding process and transition went very smoothly. Our onboarding was most likely different than others as they needed to accommodate us in our environment and touch each user’s system remotely.
IntegraONE has been a fantastic partner to us in everything else we've done, so [working with them on our move to SimpliVity] was just a no-brainer.
Our partnership with IntegraONE allows us to focus on the strategic initiatives of our credit union without worrying about potential technological errors. With IntegraONE, we are able to focus our efforts on the needs of our members and the communities we serve.
IntegraONE and the FusionOne Managed Services is an essential operation to our campus. Having the support of many different specialized technicians, I am able to provide members, guests, and staff with the technology needed at our world-class facility.
I am so very pleased with our progress. [Our IntegraONE engineer] is a delight to work with and has taken the time to explain what he’s doing, why it needs to be done, and answer my many questions.
IntegraONE has been providing our company with comprehensive managed services for 5 1/2 years, and they are terrific - knowledgeable, responsive, and friendly.
Since partnering with IntegraONE, we have been extremely impressed with their ability to understand and respond to our IT needs. Their engineers carry a high degree of technical knowledge spanning a range of products and services, supporting us remotely and onsite in a quick and easy to interpret manner. Our management is pleased with the increase in productivity, reliability, and the overall health of our IT environment since IntegraONE’s involvement.
They were very attentive to our needs throughout the entire process. Our IntegraONE sales rep was there throughout the entire process not just for the sales portion. Everything from the sales perspective, project management, and engineering were great. If I were to highlight anything as exceptional though, it would be the engineering services. And really, to me, that’s what it’s all about.
