Unified Communications | Allentown, PA
Proudly serving Allentown since 2003
Be present, even when you're not. There are hundreds of ways to stay in front of the people who matter with the latest in video, talk, and text.
In a world that is “always on,” the expectation is that you are always connected. Connecting employees, clients, vendors and partners is key to running your organization. These communications come in many forms, mobile devices, video applications, fixed handsets with video, conference and IP communications. With over 12 years experience deploying unified communications solutions in Allentown, PA, integraONE can not only talk through the best technologies but demonstrate, design, install, and support you through the entire process.
Video Conferencing
Much of your organization's decision-making depends on the quality of information exchange and communications between team members. Better communications leads to better decision making, and in turn, to better productivity and results for your business. Video conferencing and collaboration improve your communication capabilities in many areas. It enables your team to respond quickly to problems, collaborate on projects, and conduct meetings & trainings across multiple locations. It eliminates wasted cycles of voicemails and email exchanges through real-time conversations. IntegraONE can help you find the perfect video conferencing solution for your business needs.
VoIP
VoIP is a powerful tool for maintaining a competitive edge. VoIP increases productivity by combining and simplifying communications tools, helps you cut costs over traditional phone systems, improves communications with customers and employees, and enables employee mobility making it easier for everyone to maintain access to the network, including those who work remotely or off-site. Plus, there's built in security and disaster recovery capability insuring your business is protected and can recover quickly. IntegraONE has the experience to design and implement VoIP tools that meet your organization's specific demands.
WebEx
IntegraONE is experienced with implementing Cisco WebEx solutions making it possible to collaborate securely with anyone, anywhere, and with the free WebEx mobile app, you can also use any device. Cisco's WebEx Meeting Center takes it a step further offering a robust video conferencing tool which uses a simple web address for individual contacts, eliminating the need to search your inbox for those login details for each meeting! The personal web address is always the same for each contact and can be accessed by any device, in any location. Web addresses can be locked for privacy and to prevent interruptions or left open allowing people drop in as needed for quick exchanges.
Meet Our Customers
We work with businesses of all sizes and in a wide range of industries across Pennsylvania to build customized IT solutions — here's what they have to say!
We have built a great relationship with IntegraOne. I thoroughly enjoy working with Ian and the Integra One Engineers. What I enjoy most with our relationship is that I never feel like I am being sold products or services. We look at IntegraOne as part of our team.
We use IntegraONE for everything. I have known Brad [Rightmyer, VP of Service Operations] since he was a lowly tech, and he has worked his way all the way up to where he is now. We don’t want to use anybody else because they’ve always given us such great service.
Fantastic! Highly recommend. I was able to mail my laptop to IntegraONE due to mobility issues. The laptop was repaired and returned to me in a week. I'm very satisfied.
My son's Chromebook was fixed in less time than estimated which was amazing being that it is his primary tool for virtual learning! Customer service was great! Highly satisfied!
Our company is a little unique in that we are completely virtual but have close to 50 employees in the mid-Atlantic area out to Kansas City. We needed a MSP that could support our remote users with superior service. I believe we have found that with IntegraOne as their team is able to address our users helpdesk calls typically during the call using their remote login capability. They also respond quickly to our requests that are sent via email. Our servers are in the Microsoft Cloud and we utilize MS Office 365. The onboarding process and transition went very smoothly. Our onboarding was most likely different than others as they needed to accommodate us in our environment and touch each user’s system remotely.
IntegraONE has been a fantastic partner to us in everything else we've done, so [working with them on our move to SimpliVity] was just a no-brainer.
Our partnership with IntegraONE allows us to focus on the strategic initiatives of our credit union without worrying about potential technological errors. With IntegraONE, we are able to focus our efforts on the needs of our members and the communities we serve.
IntegraONE and the FusionOne Managed Services is an essential operation to our campus. Having the support of many different specialized technicians, I am able to provide members, guests, and staff with the technology needed at our world-class facility.
I am so very pleased with our progress. [Our IntegraONE engineer] is a delight to work with and has taken the time to explain what he’s doing, why it needs to be done, and answer my many questions.
IntegraONE has been providing our company with comprehensive managed services for 5 1/2 years, and they are terrific - knowledgeable, responsive, and friendly.
Since partnering with IntegraONE, we have been extremely impressed with their ability to understand and respond to our IT needs. Their engineers carry a high degree of technical knowledge spanning a range of products and services, supporting us remotely and onsite in a quick and easy to interpret manner. Our management is pleased with the increase in productivity, reliability, and the overall health of our IT environment since IntegraONE’s involvement.
They were very attentive to our needs throughout the entire process. Our IntegraONE sales rep was there throughout the entire process not just for the sales portion. Everything from the sales perspective, project management, and engineering were great. If I were to highlight anything as exceptional though, it would be the engineering services. And really, to me, that’s what it’s all about.
